Group Lead Research Evaluation and Insight

Posted on 06-Dec-2017
Application Close Date: 17-Dec-2017
Job Details
Position Type:
Permanent Full-Time
Job Reference:
Note clipRole Description_Group Lead.pdf (PDF, 159KB)
Job Specification

Inland Revenue (IR) is transforming; we're making it easier for customers to do business with us. We're listening and working collaboratively with customers, agencies across government, and in the private sector as we design new processes and services.

The newly-created role of Group Lead, Research, Evaluation, and Insight (RE&I) is a key position within the leadership team of the newly formed Information & Intelligence Services (IIS) group, and will champion IR's intelligence–led and customer-centric culture.

The environment you shape impacts the organisation as a whole; we need someone who truly collaborates, who understands that research and evaluation enables insight, feeding and informing broader strategy and business decisions. 

We'll be looking to see:

  • Your significant experience in leading teams of research and technical specialists who inform and enable business planning and outcomes.
  • A deep understanding of intelligence-led campaigns and customer behaviour, and the role quality insights plays in this.
  • As well as your solid background in research methods and statistical analysis, your ability to select and champion the right approach for the situation is critical.
  • Being a recognised authority and thought-leader in your area, with an understanding of broader systems context.  We want to see your passion for what you do every day, and your ability to tell the story of the data.
  • Your ability to simply convey complex information to any audience
  • A strong record of successfully delivering projects that inform business activities, and a demonstrable ability to build partnerships with teams that consume research and insights.
  • Technical stewardship and accountability for 'best practice'/standards in a large and complex organisation. You lead our leaders, you're a pragmatist, and you care.


As our Group Lead RE&I, you will partner with other leaders to develop and deliver an integrated strategy to represent IR, and our partner agencies, in different contexts. You will have the appropriate credibility, skills and knowledge to provide services to Māori in the spirit of the Treaty of Waitangi.

The team here care very deeply about providing a quality service for our customers; our front-line experts provide help and guidance to a hugely diverse customer base, covering New Zealand and abroad, informed by the analytics and insights generated by you and your IIS colleagues.  You'll be working alongside genuine people who strive to make a difference - strategic thinkers with an action bias.

For a confidential discussion please contact Erina Jamieson, Recruitment Advisor, on 04 890 0450

Applications close 17th December - we look forward to reading your cover letter and CV submitted via the Inland Revenue website soon. In light of the Christmas holiday period selected applicants will need to make themselves available for interview from the week commencing 15th January 2018.