Revenue Assessment Office Level 1

Posted on 13-Oct-2017
Application Close Date: 29-Oct-2017
Job Details
Location:
Upper Hutt
Category:
Customer Service & Relationships
Position Type:
Fixed Term Full-Time
Job Reference:
IRD/1302719
Attachments:
  • Join our fun and fast paced environment
  • Fixed-term opportunity
  • November 2017 start

 

The Transactional, Customer Services team in Upper Hutt have a unique opportunity for people to join as a Revenue Assessment Officer (RAO) on a fixed-term agreement up to  17 months. 

 

As a Revenue Assessment Office Level 1, you will undertake a wide range of activities, tasks and processes that ensure that revenue is collected and social policy programmes are administered effectively and efficiently.  These positions require delivering a high quality service; processing returns, applications and correspondence.

 

To be considered for this role you will have:

  • The capability to meet tight deadlines and service levels
  • A proven ability to multi-task with an eagerness to learn new complex tasks
  • Strong attention to detail with a high level of accuracy
  • Solid keyboard/computer skills
  • The ability to be agile and flexible in a changing work environment with the ability to move between tasks, independently and as part of a team
  • Demonstrated prior experience of providing a high level of customer service
  • A professional outlook and take pride in the service that you offer
  • The ability to quickly learn IR computer systems, processes and procedures
  • A willingness to work autonomously demonstrating initiative, curiosity and a can-do attitude
  • Prior demonstrated experience in a similar role (highly desirable)
  • Good time management skills, be reliable and committed to the task at hand
  • Demonstrated experience with problem solving, sound decision making and having a continuous improvement mind-set.

 

We are looking for proactive RAOs that care about making a difference to everyday New Zealanders and who want to contribute positively to our great team environment.

 

Sound like the job for you?

To apply, please click on ‘apply' and submit a CV and Cover Letter outlining the skills and experience you would bring to the role.

Applications close – Sunday 29th October 2017

For further information please see the attached Job Expectation or alternatively you can contact the IR Recruitment team on careers@ird.govt.nz